Checkmate AI Support

Welcome to the support page for Checkmate - Chess Engine AI, developed by Logos Labs LLC.

Contact Us

If you're experiencing any issues with the app or have questions, please email us at: support@logoslabs.co

We typically respond within 24–48 hours.

Frequently Asked Questions

Does the app need internet?

No internet is required to scan; engine analysis may vary by device capabilities. If analysis fails repeatedly, try reconnecting to the internet and updating the app.

Can I change a scanned position?

Yes. Open the analysis board and adjust the position manually (add/remove pieces, flip/rotate the board, change side to move), then re-run analysis.

Which sites are supported?

Digital boards such as chess.com and lichess.org work best in 2D with standard pieces and minimal overlays.

Can I scan puzzles or studies?
Yes—treat them like any other position. Just make sure the entire board is visible and the side to move is set correctly.

Troubleshooting

Make sure you're running the latest version of the app.
Restart the app and your phone if issues persist.

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