Sol AI Support
Welcome to the support page for Sol AI: UV Index & Vitamin D, developed by Logos Labs LLC.
Contact Us
If you're experiencing any issues with the app or have questions, please email us at: support@logoslabs.co
We typically respond within 24–48 hours.
Frequently Asked Questions
Why am I not receiving UV alerts?
Ensure that notifications are enabled in your device settings for Sol AI, and that location access is set to "Always Allow".
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How does Sol AI calculate my vitamin D levels?
Sol AI uses a proprietary algorithm that factors in UV index, skin type, location, exposure time, and more to provide a personalized estimate.
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Can I use Sol AI without sharing my location?
While location access improves accuracy, you can manually enter your city to get general UV data.
Troubleshooting
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Make sure you're running the latest version of the app.
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Restart the app and your phone if issues persist.
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Check your internet connection and location settings.
Privacy Policy
View our Privacy Policy.